Legal & Regulatory
Accessibility Statement
SoftSapien's commitment to an accessible website. The WCAG 2.2 AA standard we target, the measures in place, known limitations, and how to report a barrier.
1. Our Commitment
SoftSapien is committed to making this website usable by as many people as possible, including people who use assistive technologies such as screen readers, screen magnifiers, voice control and keyboard-only navigation. Accessibility is part of how we design, build and test every page.
2. Conformance Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines cover areas such as color contrast, keyboard operability, text alternatives, predictable navigation and accessible forms.
3. Measures We Take
- A skip-to-content link at the top of every page
- Semantic HTML structure, landmarks and a logical heading hierarchy
- Full keyboard operation of menus, tabs, accordions and forms, with visible focus states
- Text alternatives for informational images and accessible names for icon buttons
- Labelled form fields with clear error messages
- Respect for reduced-motion preferences on animated elements
- Responsive layouts that work with browser zoom and on small screens
- Automated and manual accessibility testing as part of our release process
4. Compatibility
The website is designed to work with current versions of major browsers, including Chrome, Edge, Firefox and Safari, and with commonly used assistive technologies on desktop and mobile.
5. Known Limitations
Some third-party content, such as the embedded calendar scheduling tool, is controlled by its provider and may not fully meet our standard. If you cannot use a feature, contact us and we will provide the information or service another way, for example by arranging a call directly.
6. Feedback and Contact
We welcome feedback on the accessibility of this website. If you encounter a barrier, please contact us and include the page address, a description of the issue and the browser or assistive technology you were using. We review every report and aim to resolve issues as quickly as possible.
7. Review of This Statement
We review this statement as the website changes and at least once a year. Updates are reflected in the effective date at the top of this page.
Questions about this policy?
Contact SoftSapien about privacy, data rights, accessibility or compliance matters.