Legal & Regulatory
Cookie Policy
How SoftSapien uses cookies and similar technologies. The technologies we use, third-party tools, advertising and email tracking, and managing your preferences.
1. Introduction
This Cookie Policy explains how SoftSapien uses cookies and similar technologies on this website, and the choices available to you. It supplements our Privacy Policy, which explains how we handle personal information more broadly.
2. What Cookies and Similar Technologies Are
Cookies are small text files placed on your device when you visit a website. They allow a site to recognize your browser, remember your activity and support core features and measurement. Similar technologies include browser local storage, which keeps small amounts of information on your device, and pixels, which are tiny images used to confirm that an email or page was viewed.
3. Technologies We Use
| Category | Purpose | Provider |
|---|---|---|
| Strictly necessary | Core features and security, such as keeping your progress through the multi-step proposal form and protecting forms against abuse. | SoftSapien |
| Functional | Live chat: a visitor identifier stored in your browser so a conversation can continue as you move between pages. | SoftSapien chat service |
| Analytics | Measuring which pages are viewed and how visitors arrive, so we can improve content and performance. | Google Analytics |
| Third-party features | Scheduling a call through our embedded calendar. | Cal.com |
4. Third-Party Technologies
Some technologies on this site are provided by third parties, including Google Analytics for measurement and Cal.com for scheduling. These providers may set their own cookies, subject to their own privacy and cookie policies. We do not control third-party cookies directly.
5. Advertising and Emails
This website does not run third-party advertising or retargeting cookies. If that changes, this policy will be updated to describe the technologies in use and how to opt out.
Emails we send may include standard delivery and open-tracking technologies used to confirm delivery and measure engagement. You can opt out of non-essential emails at any time using the unsubscribe link in the email or by contacting us.
6. Managing Your Preferences
You can control or delete cookies and local storage through your browser settings. Most browsers let you block all cookies, block third-party cookies only, or clear information already stored on your device. Blocking strictly necessary or functional technologies may affect features such as the proposal builder and live chat.
You can also opt out of Google Analytics measurement using Google's browser add-on.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in the technologies we use or in applicable law. Material changes will be reflected by updating the effective date at the top of this page.
8. Contact Us
For questions about this Cookie Policy, contact our privacy team.
Questions about this policy?
Contact SoftSapien about privacy, data rights, accessibility or compliance matters.