XR Development (AR/VR)

AR & VR Development for Training, Service, and Sales

Put immersive experiences to work where they save time and money: safer training, faster field repairs, and product demonstrations customers can explore in 3D. SoftSapien designs and develops AR, VR, and mixed reality applications for enterprise use.

See What’s Included

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Overview

Immersive Technology With a Business Case

Classroom training cannot recreate a high-voltage fault or an emergency on a production line. Field technicians lose hours waiting for an expert to travel on site. Buyers hesitate when they cannot see a configured product at full scale.

Extended reality addresses each of these problems. Our XR team designs training simulations that track learner performance, AR remote assistance tools that let experts guide technicians through live video overlays, and interactive 3D visualizers that run on headsets, tablets, and the web.

Every application is built for enterprise deployment, with device management, single sign-on, analytics, and integration with your LMS, CRM, or product data.

Challenges We Solve

Where Immersive Technology Pays Off

Training Risk

Some situations are too dangerous or costly to practice for real.

VR simulations recreate high-risk scenarios safely and track each learner's decisions and performance, so readiness is measured with no live equipment at risk.

Expert Travel

Our best technicians spend more time traveling than fixing.

AR remote assistance lets experts guide on-site technicians through live video with annotations, resolving issues without the trip.

Complex Products

Buyers struggle to picture a configured product before they commit.

Interactive 3D visualizers on the web, tablets or headsets let customers explore configurations at full scale before purchase.

Device Rollout

We are unsure how to deploy and support headsets across the business.

Enterprise deployments include device management, single sign-on, analytics and integration with your LMS or CRM, so XR runs like any other managed application.

What’s Included

XR Development Capabilities

Augmented, virtual, and mixed reality experiences across headsets, mobile, and web.

VR Training Simulations

Scenario-based training for hazardous, expensive, or rare situations with scoring and progress tracking.

AR Remote Assistance

Live video with spatial annotations so remote experts can guide on-site technicians step by step.

3D Product Visualization

Configurable product models customers can place in their own space or explore in a browser.

Digital Twins

Interactive 3D replicas of facilities or equipment linked to live operational data.

Mixed Reality Workflows

Hands-free work instructions and inspections on HoloLens and Magic Leap devices.

WebXR Experiences

Browser-based AR and VR that require no app download, ideal for marketing and sales.

Business Outcomes

Measurable Returns From XR

XR programs are scoped against training time, travel cost, error rates, or sales conversion.

  1. Faster Skill Development

    Learners practice procedures repeatedly in realistic conditions before touching real equipment.

  2. Safer Training

    High-risk scenarios are rehearsed without exposing people or assets to danger.

  3. Lower Travel Costs

    Remote experts support technicians anywhere, reducing the need to fly specialists on site.

  4. Higher First-Time Fix Rates

    Step-by-step AR guidance reduces repeat visits and errors.

  5. More Confident Buyers

    Customers who explore a product in 3D understand it better before they purchase.

Industries

XR Development (AR/VR) Across Industries

How the discipline adapts to the regulations, data and customers of each sector.

Industrial & Supply Chain

Equipment maintenance guidance, assembly training, and factory digital twins.

  • Automotive
  • Manufacturing (Industry 4.0)
  • Logistics
  • Transportation
  • Construction
  • Architecture
  • Oil & Gas
  • Cleantech
  • Energy & Utilities
  • Agriculture

Healthcare & Life Sciences

Surgical and clinical procedure simulation, patient education, and anatomy visualization.

  • Healthcare & Hospital
  • Health & Wellness
  • Dental

Public & Consumer Services

Immersive education, virtual property tours, and visitor experiences for tourism.

  • Government
  • EdTech
  • Media & Entertainment
  • Real Estate
  • Travel & Tourism
  • Food & Beverages
  • Restaurants
  • Sports & Fitness
  • Non-Profits
  • Legal Services

Financial & Commerce

Virtual showrooms and AR product try-on for retail and consumer goods brands.

  • Fintech
  • Banking
  • Insurance
  • E-Commerce
  • Consumer Goods
  • Fashion Retail

Delivery Approach

How We Build XR Applications

  1. Define Use Case

    Learning objectives or business outcomes, target devices, and success metrics are agreed.

  2. Storyboard & Prototype

    User flows and a clickable prototype validate the experience with real users.

  3. 3D Content & Development

    Models, environments, interactions, and integrations are produced in iterations.

  4. User Testing

    Comfort, usability, and performance are tested on every target device.

  5. Deploy & Measure

    Device rollout, analytics, and content updates keep the application effective.

Technology

Platforms and Tools We Work With

Selected per engagement to fit your existing estate, licensing and team skills.

Engines

  • Unity
  • Unreal Engine
  • Godot

AR Frameworks

  • ARKit
  • ARCore
  • Vuforia
  • 8th Wall
  • WebXR

Devices

  • Meta Quest
  • Apple Vision Pro
  • Microsoft HoloLens 2
  • Magic Leap 2
  • iOS & Android

3D Content

  • Blender
  • Autodesk Maya
  • Substance 3D
  • Three.js

Integration

  • xAPI & SCORM
  • Azure Spatial Anchors
  • REST APIs

Engagement Models

Ways to Work With SoftSapien

Start small and expand, or commit to a full program. Every model includes the same ownership, security and reporting standards.

  • From about 4 weeks

    Pilot

    Prove value on a single workflow, campaign or proof of concept before wider investment.

  • Fixed price

    Fixed-Scope Delivery

    A clearly bounded deliverable against agreed acceptance criteria.

  • Monthly, scoped after discovery

    Program Retainer

    Ongoing delivery with priorities reviewed every cycle.

  • Defined response times

    Managed Support

    Support agreements that keep platforms and campaigns performing after launch.

Why SoftSapien

Why Enterprises Choose SoftSapien

What every organization can expect from a SoftSapien XR Development (AR/VR) engagement.

  • Ownership at Handoff

    Source code, configurations, documentation and strategy assets transfer to your organization when the engagement closes.

  • Security and Compliance by Default

    Work runs inside your identity, access and data-residency boundaries from the first day, with your compliance requirements built into delivery.

  • A Response Within 2 Business Hours

    Every inquiry reaches a specialist and receives a response within two business hours.

  • Specialists From Kickoff to Handoff

    The engineers and strategists who scope your engagement stay on it through delivery and handoff.

  • Every Discipline, Coordinated

    Engineering, AI, cloud, business and marketing expertise combine whenever an engagement spans more than one discipline.

  • Delivery Across Time Zones

    Teams in North America, Europe, the Middle East and Asia Pacific align delivery with your working hours.

Frequently Asked Questions

XR Development (AR/VR) FAQ

What hardware do your XR applications run on?

Scoped to your actual deployment environment, whether that's a headset fleet, tablets, or existing mobile devices.

How do you measure whether an XR training program is working?

Completion data and, where relevant, downstream performance metrics like error rates or time-to-competency compared against your prior training method.

What does XR development actually involve?

Training simulations, remote assistance applications, or product visualization tools, scoped to a use case where AR or VR delivers a real advantage over physical alternatives.

How much does an XR development engagement cost?

Cost depends on simulation complexity and target hardware. We scope cost after confirming XR is the right fit for your use case.

How long does it take to build an XR training simulation?

A single training module can ship in a few weeks. Multi-scenario programs run in phases, validated with real trainees at each stage.

Who owns the XR application and content assets at handoff?

You do. Application code, 3D assets, and documentation transfer to your organization at handoff.

Do you build for a specific headset, or across multiple devices?

Scoped to your actual deployment environment. We don't default to one headset platform regardless of fit.

What industries use XR development most?

Manufacturing, healthcare, and field services, where training or remote assistance in physical environments is expensive or risky to run in person.

Can you convert an existing training program into an XR simulation?

Yes. Existing training content and procedures are typically the starting point for scoping a new simulation.

How quickly can you start an XR development engagement?

Every inquiry gets a response within 2 business hours.

See Where XR Pays Off in Your Operations

Share the training, service, or sales challenge you want to address. We will recommend devices, outline a pilot experience, and define how its impact will be measured.

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SoftSapien

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From legacy modernization and Gen-AI engineering to digital strategy and infrastructure, SoftSapien helps enterprises plan, build, and scale the initiatives that move the business forward.

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